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  2. Frequently Asked Questions

Frequently Asked Questions

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  • Can I see Incidents that have occurred in other Cricket Organisations?
  • Glossary
  • How do I request access to Clue?
  • How will I handle a Subject Access Request (SAR) for data within Clue?
  • How will the Cricket Regulator ensure that Clue is used effectively?
  • I have spotted some duplicate records. How should I report them?
  • Is activity audited in Clue?
  • Is there a Triage response time once a Concern has been raised via the Safeguarding Reporting Form?
  • WELFARE CONCERNS
  • What are the data guidelines for concerns raised involving under 18s?
  • What browsers does Clue Support? Is it accessible on a mobile device?
  • What is Clue?
  • What training and support will Clue users receive?
  • When a webform is submitted does the person or club who submitted get a copy?
  • Who decides if a concern is a Low-Level Concern or Threshold, and how will I be informed?
  • Why is Clue relevant to my cricket organisation?
  • Will we continue to log DBS not submitted using Clue?

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